.6,500+ Repairs
Bike Repair Workshop
Bike Servicing
Keep your bike performing at its best with expert repair and servicing from Outspoken Cycles, Cambridge’s trusted bike workshop.
Our qualified mechanics are trained to repair all types of bikes, including kids’ bikes, hybrids, road bikes, e-bikes, and specialist cargo bikes.
Cargo Bike Repair Specialists
We’re proud to be one of the few workshops in Cambridge and Norwich fully equipped for cargo bike repairs and servicing, giving your family cargo bike the care it deserves.
Choose Your Workshop
Cowley Road, Cambridge
Eddington, Cambridge
Botolph Street, Norwich
Servicing Options
We carry out a wide range of specific bike repairs, from punctures and tyre changes to gear adjustments, brake servicing and more, just select when booking.
If we spot any extra work while servicing your bike, we’ll always contact you first. We’ll explain what needs doing, confirm the cost, and only go ahead once you’re happy.
Standard Bikes
Routine Service – £60
In-depth – £90
Full Service – £170
E Bikes
Routine Service – £70
In-depth – £100
Full Service – £190
Cargo Bikes
Routine Service – £90
In-depth – £130
Full Service – £220
Can’t get your cargo bike to us?
We know how important it is for day-to-day family life, so we make it easy.
If it’s too big to transport or not rideable, we can arrange collection from your home in Cambridge. We’ll bring it to our workshop, carry out the repairs, and keep you updated along the way. Once it’s ready, you can collect it or we can return it to you so you’re back on the road without the hassle.
Why Choose Our Workshop?
Expert Technicians
With over 10 years experience in servicing bikes and cargo bikes, all mechanics are highly trained and experts in their trade
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Comprehensive Services
From a routine service to a full strip down service. Parts fittings included in services
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Quick Turnaround
Same day turnaround where possible
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Courtesy Bikes Available
Free courtesy bike to use whilst your bike is being serviced. Please check availability and book in advance.
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Here’s What Our Clients Say
Frequently Asked Questions
I'm not sure what level of servicing my bike needs!
Getting your bike serviced shouldn’t be stressful. We have aimed to make our service options as clear and transparent as possible. Please read the description attached to each service option.
If you are still unsure please call us. We are happy to advise you on the service needed over the phone or in person.
How long does your servicing and repairs take?
We aim to do all servicing the same day wherever possible. We carry a wide range of parts to facilitate this. For any job that we will require extra time to complete we will inform you of this.
Where possible punctures and other small jobs will be done whilst you wait provided a mechanic is available.
Do you offer complimentary bikes?
We offer free complimentary bike hire with any of our service options. All we require is a copy of your photo ID (either driving license or passport).
You can keep the bike for as long as your bike takes to repair.
For other repairs we can offer a replacement hire bike for a cost of £10.
Please check availability and book bike hire in advance.
Do you sell spare parts?
We stock a range of spare parts that are compatible with most bikes. However if you are unsure or would like a specific component, please get in touch a we can check our stock for you.
I bought a bike from you, do I get a free service?
All of the bikes we sell include a free 6 month service. Please get in touch to make a booking.
Which bikes do you not repair?
Occasionally, we are unable to see bikes in our workshops. They might be bikes that we cannot get proprietary parts for, or bikes that we have experienced significant and persistent quality issues which we feel are fundamentally unsafe or, in the case of ebikes, potentially illegal. As a result, unfortunately we will refuse repair on:
- Non-legal ebikes: We can only work on ebikes that meet the government definition of ‘electrically assisted pedal cycles’ (EAPCs) as detailed here. We cannot work on non-compliant ebikes (or e-scooters) eg those with a motor larger than 250w or equipped with a throttle that lets you stop pedalling while still providing power.
- Electric conversions: we will not work on the electrics of any bike with a electric conversion
- Ebike diagnostics: we are unable to do a diagnostic on ebikes not fitted with Shimano, Bosch, Yamaha, GWA and Bafang.
- Cargo bike brands we cannot assess or repair: Zigo, Bellabike, electric Nihola
- We reserve the right to refuse any bike that we feel is unsafe to work on or that we would not be able to return in a safe or satisfactory condition.
Why Choose Outspoken Cycles?
At Outspoken Cycles, we’re passionate about making cycling accessible, practical, and fun for everyone. Whether you’re commuting, delivering, or adventuring, we’re here to support you every pedal of the way. So, let’s get rolling - visit, or contact us today and experience the joy of life on two (or more) wheels!
